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UX Design
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GrowTogether
Community Warehouse Management System for Borrowing Gardening Tools.
Description
A tool warehouse is a facility designed for storing and lending equipment and tools used for maintaining the exterior of homes and gardens.
Description
A tool warehouse is a facility designed for storing and lending equipment and tools used for maintaining the exterior of homes and gardens.
Key Features
Tool Search & Reservation
Find and reserve tools by work type or specific date.
Group Purchases
Organize and join community group buys for shared savings.
Easy On-Site Borrowing
Borrow tools instantly via scanning at the storage facility.
Wear Management
Monitor tool usage, track wear and repairs, and assign contractors efficiently.
The challenge
Users often struggle to check tool availability, organize group purchases, and keep track of tool conditions or contractor assignments. This project aimed to design a digital system that simplifies the borrowing process, fosters community engagement, and streamlines the management and maintenance of a shared tool warehouse.
Market research
Private Companies
Tool rental as an extension of their business, such as construction, garages, and gardening companies.
Public Entities
Municipalities, authorities, and knowledge and learning centers.
Book Lending
A similar domain where there is also a market for buying and selling books.
Business model
Social Business/Fourth Sector - Non-profit
"A social business is one whose operations are directed toward achieving social goals. All profits are reinvested into the business itself rather than distributed to shareholders to increase its social impact."
Public Sector Revenue: Funding by municipalities / local councils for development and maintenance licenses.
Third Sector Revenue: Monthly membership fees.
Private Sector Revenue: Affiliate marketing (purchase commissions), sponsorships, or direct sales exposure.
The Users
"As Daniel, I want to reserve equipment for next Saturday to ensure it’s available when I need it."
"As Norma, I want to share gardening tips and request help for complex tasks."
"As Lili, I want to participate in bulk purchases to save money on gardening supplies."
Daniel
Age 48, Married +3,
A Kibbutz member
"Buying and owning a lawn mower for just a few uses a year makes no sense - economically or environmentally."
Background
Daniel works as a field technical consultant specializing in water meter control systems. He holds a Bachelor's degree in Environmental Consulting. He maintains a 150-square-meter area including a lawn, ornamental garden, potted plants, and a few fruit trees.
In addition, Daniel leads a community project focused on planting and caring for trees along the access road to the kibbutz. He is an experienced gardening enthusiast who strongly believes in collaboration, reducing individual consumption through shared economies, and efficiently using Earth’s resources — values that have led him to manage the storage of shared gardening tools.
Daniel is always happy to offer advice and share his gardening knowledge with his neighbors.
Goals
•Maximize gardening capabilities for himself and his neighbors
•Reduce operational costs
•Foster a meaningful community with social and environmental impact
Digital Literacy
Low
High
Gardening Literacy
Low
High
Working Style
Spontaneous
Planned
System Access Preferences:
•Mobile for personal use
•Desktop for system and inventory management
Motivations
•Save space, money, and physical effort
•Share knowledge and support the community
•Promote sustainable living
•Maintain and grow both personal and community gardening projects
Pains
•High costs of maintaining equipment and community projects
•Difficulty recruiting others to participate in communal projects
•Limited ability to provide necessary tools and equipment
•Challenges managing equipment availability and coordinating participants
Norma
Age 66, Single, lives in a small house with a large wild garden.
"There’s nothing like the neighborhood - I always have someone to rely on. I just need to ask, and I don’t feel alone in this small battle with the plants and the garden."
Digital Literacy
Low
High
Gardening Literacy
Low
High
Working Style
Spontaneous
Planned
Background
Norma works in education and has spent the past few years supporting children with special needs at a local school.
She lives in a house with a 250-square-meter wild garden. Norma is apprehensive about using machines and prefers manual gardening. She relies on community members to help with physically demanding tasks like setting up irrigation systems and laying out hoses. She mainly uses small tools and enjoys sharing cuttings, seedlings, and bulbs with neighbors.
Goals
Build a strong neighborhood connection and receive support for tasks she can’t handle alone.
System Access Preferences:
•Mobile for all interactions
Motivations
•Access to support for difficult gardening work
•Sharing and exchanging produce and plants
•Feeling connected and involved in the community
•Making gardening more enjoyable and manageable
Pains
•Hesitation to use unfamiliar or physically demanding equipment
•Large garden area that requires constant upkeep
•Limited availability of neighbors to assist
•Dependence on others for tasks she cannot manage alone
Persona-Based Needs Mapping
User Stories
Borrowing Equipment
As Daniel, who maintains a large lawn,
I want to reserve equipment for next Saturday
so that I can ensure the tools are available and complete the task on time.
Inventory Management
As Daniel, organizing a weeding round around newly planted trees,
I want to write and send a message
so that I can invite community members to join and help.
Community Mobilization
As Daniel, the tool shed manager,
I want to add a new item to the inventory, including its image and details
so that the catalog is up-to-date with the new tools we've received.
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Use Case | Flow Diagram
Goal: Join and share a group purchase
-
Receive Notification
A message about the group purchase appears on the screen upon entry to the system. -
Open Message
The user taps the notification and reads the full message content. -
View External Information
The user chooses to follow a link for more details (e.g., supplier’s website or purchase offer). -
Join Decision
The user is given the option to join or decline the group purchase. -
Share Option
The user can choose to share the group purchase with others outside the tool shed community.
Visual Thinking – Hand Sketches from the Process
